Privacy policy

Last updated: August 9, 2026

HomeFinds.pk operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). HomeFinds.pk is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services, or otherwise communicate with us, including via WhatsApp.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

Depending on how you interact with the Services, we may collect or process:

  • Contact details including your name, address, phone number, and email address
  • Financial information including bank account details, provided when a refund is issued
  • Transaction information including items you view, purchase, return, or exchange, and your order history
  • Communications with us including messages sent via WhatsApp, email, or customer support
  • Device and usage information including your IP address, browser, and how you interact with the Services

Personal Information Sources

  • Directly from you, when you place an order, contact us, or communicate with us via WhatsApp or email
  • Automatically through the Services, including cookies and similar technologies
  • From our service providers, including Shopify, courier partners, and payment processors

How We Use Your Personal Information

  • To process and fulfill your orders, including arranging delivery through our courier partners (TCS, Leopards, PostEx)
  • To process refunds via bank transfer when applicable
  • To communicate with you about your order via WhatsApp, email, or phone
  • To show you relevant ads on platforms like Meta (Facebook/Instagram), based on your activity on our Services
  • To prevent fraud and maintain a secure shopping experience
  • To comply with applicable law

How We Disclose Personal Information

  • With our courier partners (TCS, Leopards, PostEx) to deliver your order — this includes your name, address, and phone number
  • With Shopify and other service providers who support our operations (payment processing, hosting, analytics)
  • With Meta, to support advertising based on your activity with our Services
  • When you direct us to, such as providing bank details for a refund

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information to provide and improve the Services. To learn more about how Shopify handles your data, visit the Shopify Consumer Privacy Policy.

Children's Data

The Services are not intended for children. We do not knowingly collect personal information from children.

Security and Retention

We take reasonable steps to protect your information, but no method of transmission is 100% secure. We retain your information as long as needed to fulfill orders, process refunds, and comply with legal obligations.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us using the details below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted here with an updated "Last updated" date.

Contact

Questions about this Privacy Policy? Contact us at sayerhasan@gmail.com or via WhatsApp at 0317 4912010.